Make better promises. And keep them.
Telogis for Field Service is a complete web based software solution designed specifically for the field service industry.
If you service customers on-site you need to meet the challenge of attending jobs on time, and at a time that suits. You need to be able to easily handle last-minute jobs, staffing issues or changes to the plan, and know if what's actually happening matches day-to-day targets.
See the whole picture
When your workforce is distributed across the city, county or country, supervising effectively and keeping field service workers productive can be challenging.
Telogis for Field Service brings your whole operation together on a single web-based dashboard, allowing you to go from a quick overview to focusing on a single asset in a matter of seconds.
Set up alerts for events that matter to your business. Send missed ETAs to customer service – absent drivers to human resources – speeding alerts to the safety manager – breakdown reports to maintenance.
Use our extensive APIs to create an even more unified view of your entire business.
“Telogis is the ideal partner to help us
realise our business goals” GRITIT
The right people, tools, place and time
Telogis offers companies a platform of GPS-based tracking solutions to make sure the right technician is dispatched, to the right place at the right time with the right tools. Monitor performance in real time to check your fleet is meeting daily targets.
- Real-time vehicle locations
- Real-time vehicle metrics
- Multi-vehicle routing
- Custom GIS overlays on maps
- Better fuel economy
Meet demanding customer SLAs
Flexible planning tools to meet specific customer service level agreements (SLAs) including multiple shifts, service windows, driver or vehicle attributes.
Improve asset utilisation
Know what assets you have, where they are and how effectively they're being used. Reassign assets or sell to release funds.
Optimise service routes
Telogis' unique heuristic algorithms can quickly calculate the most efficient routes for your drivers and reduce average mileage by 10%.
Track vehicle maintenance to easily generate alerts for your own service department or local dealer. Improve the accuracy of your PM program to reduce costs.
Work order management
Use GPS location to navigate between jobs, prioritise work orders based on proximity or help dispatch and allocate resources efficiently.
Job costing tools
Factor in all associated costs when calculating routes – fixed and per-mile, labour, overtime, even accommodation for overnight trips.
Smartphone and tablet friendly
Compatible with most popular smartphones and tablets to minimise hardware costs and improve usability for mobile workers.
Safe driving features
Telogis covers every aspect of driver safety from compliance and vehicle maintenance to real-time coaching and speeding alerts.
Provide customers with accurate ETA notifications, updated in real time. Ideal for service appointments or managing delivery expectations.